Contributing Writer

Bobby Ross

Robert “Bobby” Ross is the CEO and co-founder of FireHydrant, an incident management platform that allows you to resolve, learn, and mitigate incidents faster. Bobby began building FireHydrant in 2017 when he felt the pains of incident response as a staff software engineer at Namely. Prior to that, he was at DigitalOcean and Thunderbolt Labs. Bobby has always had an interest in incident response from when he began maintaining production systems. He is based in New York City, enjoys a great cocktail, learning about bleeding-edge tech, and making software that helps teams build better systems.

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Latest from Bobby

Application Performance Management/Monitoring

SRE’s Guide to Pragmatic Incident Response

In my past experience as an SRE, I learned some valuable lessons about how to respond to and learn from incidents. If you want the TL;DR, I’ll summarize them here: Declare and run retros for the small incidents. It’s less stressful, and action items become much more actionable. Decrease the time it takes to analyze an […]

Sep 7, 2021 · 3 min

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Application Performance Management/Monitoring

Choosing an Incident Management Platform

When you’re feeling the stress and pain of manually managing incidents and incident response, making the decision to find an incident management tool is a no-brainer. But how do you choose the one that will work best for you, your team and your business? You might be asking yourself, “Where do I start? What do […]

3 min