Latest from Ciaran

Measuring the Business Benefits of AIOps
Staffing levels within IT operations (ITOps) departments are flat or declining, enterprise IT environments get more complex by the day and the transition to the cloud is accelerating. Meanwhile, the volume of data generated by monitoring and alerting systems is skyrocketing, and Ops teams are under pressure to respond to incidents more quickly. Faced with [β¦]
Jan 21, 2021 Β· 3 minAll articles by Ciaran Byrne
Showing 1β3Building Your Own AIOps Platform Is a Bad Idea
It takes considerable expertise to not only build, integrate and maintain an AIOps platform In the wake of the economic downturn brought on by the COVID-19 pandemic, investments in digital business transformation have accelerated. The applications that drive those processes are not only highly distributed, but they also operate at a level of scale that [β¦]
Itβs Time to Take a Customer-First Approach to AIOps
Artificial intelligence for IT operations (AIOps) has several use cases that IT operations managers canβt deny: reduce alert noise with statistically significant outcomes (up to 80%), correlate alerts and events to uncover the critical business issues immediately, analyze data across environments to find root causes and resolve routine issues (like patching) automatically. Gartner predicts that [β¦]