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Governance, Quality Critical in the New Digital Norm
The shift to digital is certainly not new. But the speed of digital adoption has been accelerated as organizations react to the COVID-19 pandemic and implement remote working and contactless or self-service channels for customers. What’s more, the evidence shows that trend is here to stay. Analyst Gartner’s CIO Agenda 2021 report shows that 76% […]
Dec 2, 2020 · 3 min