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Stephen Fishman

Contributing Writer

Stephen Fishman

Stephen holds a M.S. in Management from The Georgia Institute of Technology and a B.S. in Electrical Engineering from Georgia Tech as well. Stephen has worked as a practitioner and leader across business, design and technology domains for enterprises and brands like PepsiCo, AutoTrader, Cummins, Chick-fil-A, the American Cancer Society, the CDC, Macy's, GM, Home Depot, Lowe's, and others. in the domains of business, technology and user experience for more than 20 years. Stephen is a pluralist who is passionate about UX, APIs, DevOps, service design, servant leadership, engineering craft and 80s/90s Hip Hop. When not on the job, Stephen spends time with his beautiful family and hits the mountain bike trails that surround Atlanta.

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Latest from Stephen

Features

Seeking the Balance Between Federalism and States’ Rights

When you overhear someone talking about federalism versus states’ rights, you are bound to think they’re talking about national politics. In the meeting rooms of corporate America, however, it’s often a very different discussion going on. For product engineering teams in a medium to large corporate context, many topics and discussions boil down to federalism […]

May 3, 2017 · 3 min

All articles by Stephen Fishman

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Blogs

DevOps Storytime: The Line, The Loop and The Cube

In a time not so long ago, but long enough to be before the mainstreaming of magical ideas such as “configuration as code” or “platform as a service (PaaS),” in a period where the enterprise IT shops were ruled by the one-two punch of Six Sigma and ITIL, there were three magical artifacts sought by […]

3 min
Blogs

An open letter to Jeff Knupp

Dear Jeff, First off, nice recovery. I commend your gesture to return to positivity and make what to my eyes, looks like a kind and altruistic offer to an underserved class of engineers. I personally sent your offer to all the female engineers on my team and got very good feedback from several of them. […]

3 min
Enterprise DevOps

DevOps storytime: MTTR vs. Goodheart’s Law

I am not a fan of metrics. Wait. That’s not right. Let me try again. I am not a fan of singular metrics that stand by themselves. Nope. That’s still not right. I loathe singular metrics that stand by themselves as if they themselves are solutions to problems. Ok. That works. Let me explain. Last […]

3 min
Blogs

DevOps storytime: The tale of the secret passageway named MTTR

When DevOps practitioners and evangelists talk about adoption, they mostly fall into one of two camps. People who talk about driving devops adoption by helping people understand the core ethical reasons of improving the world for those who work in it (I’m usually in this camp with Gene Kim). Others talk about driving DevOps adoption […]

3 min
Blogs

DevOps adoption can succeed where ITIL failed, if we let it

When I look at the future of DevOps adoption and acceleration I contrast it with what I feel was the failure of ITIL to really move beyond large enterprise IT shops. I am of the firm belief that DevOps has the legs to succeed and soar where ITIL sort of crashed and burned. OK if […]

3 min
Blogs

No DevOps Roadmap? No Problem.

I’m a huge fan of The Phoenix Project and I’m honored to count Gene Kim both as one of my professional inspirations and also as a personal friend. There is, however, a dangerous precipice inside of the Phoenix Project that, if misunderstood, could cause many DevOps practitioners and enterprise IT shops a daunting problem in […]

3 min
Features

DevOps & UX: A Star-Crossed Love Story

“Two households, both alike in dignity In fair Verona, where we lay our scene From ancient grudge break to new mutiny Where civil blood makes civil hands unclean. From forth the fatal loins of these two foes A pair of star-cross’d lovers take their life Whose misadventured piteous overthrows Do with their death bury their […]

3 min
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