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Hannah Price

Contributing Writer

Hannah Price

Hannah Price is the Service Management Consultant and Knowledge Management Expert at TOPdesk UK, charged with guiding organizations to achieve service excellence by connecting the people and technology, empowering them to work better together.

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Latest from Hannah

Blogs

Does it Matter That We’re Still Working in Silos?

Seventy-two percent of business leaders believe that cross-departmental working at the enterprise level benefits their employees’ experience and engagement. However, 68% of these same organizations admit to working in silos—the complete opposite of collaboration. So, there seems to be a conundrum. We know that working in silos is detrimental to our employees, customers and the […]

Jun 18, 2021 · 3 min

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Blogs

How the Pandemic Renewed Respect for the Agile Mindset

Agile methodologies were introduced to us around 10 years ago. In that time, we have seen technology advance at breakneck speed and faced many new challenges in the way we work; arguably, never more so than in 2020. However, despite the abundance of change we have experienced, the core values of Agile have stood the […]

3 min