Latest from Isaac
How IT Ops Can Exceed Service Level Objectives in Digital Transformations
The pace of change can be managed successfully by defining service level objectives and more in dev environments Mobile applications, data lakes, microservices, data visualizations, SaaS integrations, automations, IoT data streams, machine learning models—in proof of concepts, pilots and scaling production environments, for customer-facing capabilities and employee workflows—all of these technical capabilities are developed, deployed […]
May 7, 2021 · 3 minAll articles by Isaac Sacolick
Showing 1–2Leading Effective Incident Response Without Interminable Bridge Calls
There are easier ways to manage incident response without creating war rooms and packing IT staff onto bridge calls Your phone vibrates at 11 p.m., and you know that can only mean another major incident with one of the business’ critical systems. You get geared up for the war room, dial into the bridge call […]