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Contributing Writer
John Kucera is Senior Vice President of Product Management for Einstein Automate. He is responsible for Einstein Chatbots, Flow, and Einstein Next Best Action. John also drives the Einstein Automate vision across the Salesforce Platform, Mulesoft, and Salesforce Industries, enabling end-to-end automation, integrated across any system. John earned his BS in Electrical Engineering at Northwestern University, and his MBA in Business at Stanford Graduate School of Business.
Before the pandemic, digital transformation was a five-year plan for many companies — or in some cases, a distant vision that kept getting kicked down the road. Now, companies in every industry face an urgent imperative to adapt to an increasingly online-first world: If you don’t go digital, fast, you’re simply out of the game. […]
Feb 4, 2021 · 3 min