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Katie Sotheran

Contributing Writer

Katie Sotheran

Katie is an IBM Lean Master based out of Los Angeles, California. Katie has many years applying Lean principles to processes as diverse as beverage distribution in Spain, lubricant product development in the Netherlands, Insurance Sales in the UK ... and IT operations, all over the world.

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Latest from Katie

Blogs

Lean for DevOps: Measuring the meaningful

At a recent Lean project report out to stakeholders, a piece of analysis was presented which showed the quantity of metrics being captured, in various areas, at different organizational levels. IBM’s Watson had been used to generate the chart, and it told an interesting story. But that story needed some translating. ‘Look at all those […]

Oct 27, 2015 · 3 min

All articles by Katie Sotheran

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Blogs

Lean for DevOps: Is it OK to move the banana?

There is an urban legend about a Lean deployment which, in the process of applying the 5S to a workshop, drew lines on the desk to indicate where each worker should keep their banana. 5S, for the uninitiated, is a set of principles by which Lean practitioners organize a workspace – which might apply to […]

3 min
Blogs

Lean for DevOps: Mapping the tributaries and deltas of demand

Here at IBM’s Lean practice we use a diagram called ‘Mississippi’ to analyze demand. It is not so-called because it originates in Mississippi – in fact I’ve been given to understand that this tool was developed, and named, in our UK practice*. Instead, it’s called the Mississippi because, like that great river, demand comes from […]

3 min
Doin' DevOps

Why do DevOps? Winning hearts and minds with a Lean boxscore

Change is difficult. It can be painful, disruptive, and costly. Making a case for change requires us to win over hearts and minds. In my experience, we need to win the hearts of the ‘do-ers’, the people whose daily work is going to be disrupted. And the minds of the executives, whose financial support and […]

3 min
Blogs

Think you’ve established Kanban? Why you might only be halfway there

As a Lean Coach working in IT I often hear development teams refer proudly to their scrumboards as an example of Kanban. To which I say, ‘that’s a great start… but it’s really only just the start’. Let’s start with what a scrumboard is, and does. A scrumboard is a visual display of work, showing […]

3 min