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Contributing Writer
Sandipan Mukherjee is the North America Head of Delivery and Operations for Digital Customer Experience (DCX) Pega Practice at Capgemini. He is deeply committed to driving end-to-end digital roadmap and delivery services to implement the necessary software for clients across various Market Units in Capgemini North America. He has successfully led large-scale programs for Capgemini to resolve business challenges for industries including but not limited to High Tech, Telecommunication, Automotive, Health Care, Pharmaceutical and Finance.
How can IT organizations make sure they’re equipped to resolve operational issues quickly and drive better business outcomes? That’s where artificial intelligence for IT operations, or AIOps, comes in. With the increasingly vast amounts of data generated by infrastructure and business applications, and teams often working in disconnected silos, managing and improving operations through automation […]
Jan 5, 2021 · 3 min