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Contributing Writer
Simon holds a Bachelor’s in Commerce and Higher Diploma in Software Engineering with over 22 years of IT experience combined with 17 years of Telecom domain knowledge. His experience spans application development, solution architecture, tool evaluation, Integrations, Operations Support, and evangelizing and looking at technology to advance business pursuits. Simon is a Sr. Program Manager at Prodapt, a two-decade-old consulting & managed services provider with a singular focus on the connectedness industry. Prodapt’s customers range from telecom operators, digital/multi-service providers, technology, and digital platform companies in the business of connectedness. Prodapt works with global leaders including AT&T, Verizon, Lumen, Adtran, Vodafone, Liberty Global, Rogers, Deutsche Telekom, Google, Amazon, and Microsoft among many others.
IT operations teams, site reliability engineers (SREs) and service providers are on a mission to scale across geographies, expand their digital services and create new experiences for customers. Amid this drive, their backend IT systems are getting more complex. This hinders visibility into applications and makes monitoring and troubleshooting cumbersome. With heightened competition in the […]
Apr 13, 2023 · 3 min