Blogs
Will ITIL V4 Bring Order to a DevOps World?
It is difficult to dispute the importance that the ITIL (Information Technology Infrastructure Library) approach has had on the world of ITSM (IT service management). After all, th…
Blogs
ITIL V4 Foundation Embraces the Agile Manifesto with Teamwork as a Core Value
The Feb. 28 release of the ITIL Foundation ITIL 4 Edition book is proof positive that other service management frameworks have impressed the folks who brought the latest iteration of ITIL to fruition. ITIL V4 proves to be signific…