Blogs
5 Ways to Ensure IT Service Desk Agility
The agile approach is everywhere. Born in the software development world, agility means adaptive planning, ongoing development and continuous improvement. Rapid and flexible respon…
Blogs
Sparkhound Unveils Pop-Up Service Desk
Sparkhound, a provider of managed IT services, has launched a Pop-Up Service Desk designed to augment the existing capabilities of internal IT teams during a major transition. Chris Kimmel, managing director for managed services a…