AIOps is becoming quite the hot topic lately. It seems as though everyone is realizing that Ops is difficult. As we have to deal with more big data at greater velocity with more automation and complexity, there is no way humans alone can tame the beast. AIOps seems to be the answer.
I recently sat down with Dave Link, CEO and founder of ScienceLogic to discuss how to unlock the power of AIOps to empower IT ops. We video taped the conversation, along with some accompanying slides that help explain what the challenges are that ops faces and what are some of the ways to tackle this using AIOps.
I should mention that Dave and I are old friends, having worked together 20-plus years ago at a dotcom era company called Interliant. Since 2003 or so I have watched Dave build ScienceLogic into the powerhouse it is today. I couldn’t be more happy and proud of him.
ScienceLogic has been named by EMA as a top vendor in the AI/ML for IT Operations. Dave gives us a good background on ScienceLogic as well as a good background on the use cases and challenges that IT Ops faces that AIOps seems to be the answer for.
Dave also talks about the differences between AI and machine learning or ML. This seems to be an area of confusion today as well.
The video is about 30 minutes and excuse Dave and I reminiscing, but there is some really great information here.
Video on AIOps
— Alan Shimel

Written byAlan ShimelAlan Shimel is founder, CEO and editor-in-chief of Techstrong Group, a Futurum company, and a member of Futurum's executive leadership team. A technology entrepreneur, media executive and industry commentator, Shimel has spent more than three decades building businesses, communities and media platforms serving enterprise technology professionals, including co-founding StillSecure, a network security company, and the DevOps Institute, a DevOps certification and training body. At Techstrong, he leads a portfolio of media brands including devopsy.kinsta.cloud, Security Boulevard, Cloud Native Now, Techstrong AI, Techstrong IT, Digital CxO, Platform Engineering, Techstrong Semi and Techstrong TV, along with a growing portfolio of events, educational programs and digital communities. With more than 25 years of experience in cybersecurity, Shimel is a familiar voice in the space and was an early advocate of the DevOps movement, helping bring DevOps practices into mainstream enterprise technology. His work today spans cybersecurity, DevOps, cloud-native technologies, artificial intelligence, semiconductors and digital transformation, and he hosts popular programs including Techstrong Gang, Shimmy Says and Still Cyber, After All These Years. He holds a Bachelor of Arts in Government and Politics from St. John's University and a Juris Doctor from New York Law School.